Month: January 2020

Operator/NOC feature improvements

Operator/NOC feature improvements

Operator/NOC Feature improvements

Some of our operators have requested a feature to share portions of their monitoring view with their customers. DNSmonitor have listened and is now introducing this new feature without compromising with our long term goal to keep our service and interface easy to operate.

The operator can now without much effort set up any number of read-only accounts for its customers and assign which domain each customer can view. The Operator can configure and send an invitation link to any of its customers (email address) and assign any domain to that specific customer for a read-only view. The customer then simply follow the link to the sign-up page, select a password and confirm their mail address and then they’re up and running. It can’t be any more simple than that.

This feature improves operator customers ability to see what the operator sees.

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Host name integrity check

Host name integrity check

Customers are now able to configure host records to monitor in addition to the default host records monitored by the service. The service is called Host name integrity check and is configured in the Manage Domain facility.

This feature continuously monitor the integrity of each configured host records every available name server and will alert when the record is altered.

This new feature will greatly improve the ability to detect if a customer domain is subject to cyber attacks like the 2019 DNS Hijacking Campaign, where host records were altered causing man-in-the-middle attacks for eavesdropping purposes. By default this check is performed on all NS resource records and their host record counterparts as well as the primary MX resource record.

The development and release of this check is largely due to the above mentioned DNS Hijacking Campaign which as far as anybody knows still is ongoing but in different forms and sophistication. DNS is very much a prime target for hackers mainly because almost every session is preceded by a DNS name lookup and they are always accessible from the Internet. Our hope is that every customer take advantage and configure this check on every domain they monitor.

Sincerely,

The DNSmonitor Development Team

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